FAQ

FAQ: What To Expect From Counselling Sessions With Me

Here are some frequently-asked questions about my practice, about counselling psychology in general, and about what to expect from counselling. If you have a question that is not answered below, please contact me and let me know.

What is the difference between you and a psychiatrist?

  • A psychiatrist is a medically trained professional who can prescribe medication for mental conditions.
  • What I do as a counselling psychologist is use talk therapy and other psychological approaches to support clients in managing their mental health concerns.

How do I/we contact you for appointments?

There are three main ways to contact me:

What happens after I/we contact you?

  • I will reply within 24 hours at the latest.
  • Even if I am on leave, you will receive an automatic acknowledgment (on Whatsapp) OR an email acknowledgement as soon as possible.
  • Once you have decided to proceed with the first session, we can decide on a date and time that is mutually convenient.
  • If the potential client is under 18 years of age, I will require the parent/guardian to submit a consent form to allow me to begin counselling with the child/ward.
  • The appointment will be made in the Redwood Psychology booking system, and you will receive a confirmation of the appointment.
  • I will also send you my office address and simple directions to my office as well. These details are also available on my website.

Do I/we have to commit to a fixed number of sessions?

Even after your first session, you can decide if and how you want to proceed. I believe that counselling should be empowering and that begins from the moment you reach out to me.

Do you offer packages?

No, because the client’s needs can change and evolve through the counselling process and in being consistent with the empowerment of clients, you can decide on the frequency and number of sessions, in consultation with me once I have a good idea of how I can support you.

What happens if you cannot help with what I need, and we find this out after the first session?

Your well-being is the most important concern. Please rest assured that I will refer you to a professional who is better equipped to support you in your journey.

I do not know much about mental health professionals. Where can I get more information?

The Straits Times recently carried a very informative article on the work we as mental health professionals do in Singapore. I hope this will help clarify your queries.